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Help

At NoteMail, we want to make capturing and organizing your voice notes as seamless as possible. Here, you'll find answers to the most common questions about how NoteMail works, its features, and how to get the most out of it. If you need further help, feel free to contact our support team!

What is NoteMail?

NoteMail is an app that lets you quickly record voice notes and receive them transcribed, organized, and summarized in your email. It’s perfect for capturing ideas, reminders, and meeting summaries effortlessly.

Is NoteMail free?

Yes, NoteMail is free to use, but with certain limitations. If you plan to use it professionally, we recommend upgrading to the Pro version, which allows longer notes and unlocks additional features. For heavy users who create a high volume of long notes, we offer the Max version, designed for maximum efficiency and flexibility.

Can I cancel anytime?

Yes. You can cancel your subscription anytime directly from the App Store. If you wish to delete your account, you can do so within the app settings.

How are my notes stored?

Your voice notes are securely stored using Google Cloud’s managed infrastructure, ensuring high availability and data protection. Additionally, on your device, all data is encrypted locally for extra security.

Are my transcriptions and summaries secure?

Yes. We prioritize your privacy. All information is encrypted both in transit and at rest, ensuring maximum security.

How can I organize my notes?

You can organize your notes into custom folders and add tags for easy retrieval. Additionally, you can pin important notes and share them with trusted contacts.

How to get support?

If you need help, feel free to contact us at support@umpatech.com, and our team will get back to you as soon as possible.

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